G7 Service Group Brings Executive Insight to NYMBA Convention 2025

G7 Service Group reinforced its position as a trusted industry voice at the 2025 NYMBA Convention, with CEO Jodi Gaines and President/COO Kellie Chambers contributing to two high-profile loan servicing sessions. Both leaders addressed pressing compliance challenges, operational hurdles and the role of technology and innovation in shaping the future of mortgage servicing.

These sessions reflected G7’s commitment to bridging regulatory requirements with real-world execution. From navigating FHA conveyance timelines and foreclosure delays to leveraging AI in property preservation, G7 continues to deliver thought leadership that supports servicers in protecting portfolios and sustaining community value.

The following sessions highlighted G7’s executive insight into the critical issues shaping today’s servicing landscape:

Concurrent Loan Servicing Panel – Navigating Today’s Regulatory Challenges

G7 CEO Jodi Gaines led a loan servicing roundtable for an in-depth discussion on the most pressing issues shaping the loan servicing landscape. The session tackled heightened regulatory scrutiny, emerging legislation and operational challenges that directly affect borrower communication and foreclosure management.

Key discussion areas included HUD CAFMV bidding guidance for New York, the end of FHA COVID loss mitigation (ML 2025-12) and its ripple effects on bankruptcy and foreclosure filings, delays driven by FAPA and overbooked courts, and HUD’s revised default date calculation. Panelists also examined Zombie Mortgage legislation and the potential impact of GSE insurance changes that would no longer require minimum coverage.

The session underscored the need for proactive compliance strategies, clear borrower outreach and operational agility to mitigate risk in a shifting regulatory climate. Gaines’s perspective reinforced how servicers can balance investor requirements with practical, field-informed execution.

Loan Servicing Best Practices for Successfully Managing Assets

G7 President & COO Kellie Chambers participated in a high-impact panel focused on best practices for managing servicing assets amid evolving industry pressures. The discussion addressed operational challenges, compliance considerations and technology-driven changes in property preservation.

Highlights included the potential impact of the October 1st MCM change on FHA conveyance timelines, the growing restrictions on which contractors may pull permits and how these developments affect hazard insurance repairs. Chambers also guided discussion on the increasing use of AI in the property preservation space, noting the advantages of efficiency, consistency, fraud detection and predictive insights, while also stressing the importance of transparency and employee engagement.

The panel emphasized that AI should enhance, not replace, field expertise, and that proper communication is key to maintaining morale as technology evolves. By focusing on practical solutions and real-world execution, Chambers and fellow panelists delivered strategies that help servicers maintain compliance, drive efficiency and strengthen portfolio performance.

Want to learn how G7 helps servicers navigate FHA conveyance changes, manage foreclosure delays, and leverage AI for efficiency and compliance? Explore our services